HR Operations Job Description:
Key Responsibilities
- Manage employee lifecycle processes, including onboarding, documentation, employee changes, and exit formalities.
- Maintain and update employee information in the HRMS, ensuring data accuracy and confidentiality.
- Manage attendance and leave records, resolve discrepancies, and coordinate payroll inputs with the payroll or finance team.
- Support HRMS administration, including user access, workflows, reports, and basic troubleshooting.
- Respond to employee queries related to HR policies, leave, attendance, payroll, and HRMS usage.
- Prepare HR reports and dashboards covering headcount, attendance, attrition, and other key metrics.
- Maintain personnel files and support statutory compliance, audits, and documentation.
- Coordinate with internal teams and HRMS vendors to resolve issues and improve HR processes.
Required Skills and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- At least two years of relevant experience in HR operations.
- Strong hands-on experience with an HRMS platform such as Keka, greytHR, Zoho People, or a similar system.
- Understanding of employee lifecycle management, attendance, leave, and payroll coordination.
- Proficiency in Microsoft Excel or Google Sheets for data validation and reporting.
- Strong communication, organisational, and problem-solving skills.
- High attention to detail and the ability to handle confidential information responsibly.
Preferred
- Experience with HRMS implementation, data migration, or workflow configuration.
- Familiarity with applicable labour laws and statutory compliance requirements.
HR BP Job Description:
Key Responsibilities
- Partner with business managers to understand team needs and support people-related priorities.
- Serve as a point of contact for employees and managers on HR policies, processes, and workplace concerns.
- Support employee relations, grievance resolution, and disciplinary processes with appropriate guidance and confidentiality.
- Coordinate performance management activities, including goal setting, reviews, feedback, and development plans.
- Work with recruitment teams and hiring managers on workforce requirements and onboarding.
- Drive employee engagement initiatives and support retention through regular employee interactions and exit feedback.
- Use HRMS to maintain accurate employee data, track HR activities, and generate reports.
- Analyse headcount, attrition, attendance, and engagement data to identify trends and recommend actions.
- Collaborate with HR operations and payroll teams to resolve employee queries and ensure smooth service delivery.
- Support policy implementation, organisational changes, and compliance with applicable employment requirements.
Required Skills and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field; an MBA in HR is preferred.
- At least two years of relevant experience in HR, with exposure to business partnering and employee relations.
- Strong hands-on knowledge of HRMS platforms such as Keka, greytHR, or similar systems.
- Working knowledge of performance management, employee engagement, and employee lifecycle processes.
- Proficiency in Excel or Google Sheets, with the ability to interpret HR data.
- Strong communication, stakeholder management, and problem-solving skills.
- Sound judgement, discretion, and the ability to handle sensitive employee matters.
